Frequently asked questions.

  • We offer a variety of cleaning services across Metro Vancouver, including: regular housekeeping, apartment cleaning, deep cleaning, and move-in/move-out cleaning. Additionally we offer dish-cleaning and laundry cleaning.

    We offer special discounts for weekly, bi-weekly, and monthly cleanings. However, one-time clients are welcomed and valued!

  • Please find a detailed list following this link:
    https://www.oceanicacleaning.ca/residentialservices#regular-vs-deep-cleaning

  • You can schedule a cleaning by booking with us via our website. Or you can email us at oceanicacleanings@gmail.com to set up a time

  • No, you don’t need to be home during the cleaning. Clients may provide us with a key or access code. We prioritize security and confidentiality.

  • We use eco-friendly and non-toxic cleaning products whenever possible. If you have specific preferences or allergies, please let us know, and we can accommodate your needs.

  • Yes, all of our cleaners are insured and undergo thorough training to ensure high-quality service and safety standards.

  • We understand that plans change! You can cancel or reschedule your appointment by contacting us at least 48  hours in advance to avoid any cancellation fees.

  • The cost of cleaning is based on factors such as the size of your home, the type of cleaning required, and any additional services requested. We provide a detailed estimate before starting any work.

  • Your satisfaction is our priority. If you’re not satisfied with any aspect of the cleaning, please let us know within 24 hours, and we will return to address your concerns at no extra charge.


  • Yes, we bring all necessary cleaning equipment and supplies. If you prefer us to use your own products, please inform us in advance.

  • While we cannot guarantee a specific cleaner for every appointment, we strive to accommodate requests based on availability and your previous preferences in order to build a client-cleaner rapport.

  • If you have any other questions or need further information, please feel free to contact us on our email. We’re happy to help!

  • We provide cleaning services in all of Metro Vancouver. City of Vancouver and North Vancouver has no extra fees. Richmond, Surrey, West Vancouver and Coquitlam have an extra fee of $15 total.

    Within Vancouver, we service areas such as Point Grey, Kitsilano, Arbutus Village, UBC, University Endowment Land, Jericho areas, Dunbar, Dunbar-Southlands, Kerrisdale, Mount Pleasant, Fairview, and many more!

  • Across Metro Vancouver, we offer different services to apartment complexes, commercial buildings, office cleanings, senior centres, and more!

    We offer special discounts for weekly, bi-weekly, and monthly cleanings. However, one-time clients are welcomed and valued!